[Guide] The Social Media Management Maturity Model
Is your organization optimizing its potential on social?
Read the guide
Is your organization optimizing its potential on social?
641 items found for public relations/feed/rss2/
By Ksenia NewtonFeb 23
...s the ability to get the kind of quick, voluntary feedback they require to stay agile. This can be especially helpful for businesses that do not have big budgets for research and development. Identifying what people like – or don’t – about your product will help you understand how to better satisfy c...
By Kit SmithJan 2 2020
Ever since the first Tweet was sent, Twitter has been clocking up some impressive numbers. There is a library’s worth of Twitter stats, facts and figures out there on the internet, so we’ve collected the very best for your reading pleasure. Whether you’re looking for some stimulating reading with yo...
By Ksenia NewtonDec 15 2023
...re details on how people see your brand. Customer Feedback Similar to focus groups and surveys, conducting regular interviews with your customers can give great insight into brand health. For example, you can see whether their view of your brand has changed over time, why they chose you over your com...
By Gemma JoyceJan 30 2020
...]We found the top 100 brands delivering the best customer experiences. How do you compare?[/bw_banner_cta] We analyzed 200 million public social media conversations about 600+ brands to find out which offer best-in-class customer experience....
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
